Average Score (106 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

106 Ratings

4.8 Average

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  • Dot P.12-16-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • John L.12-14-2024

    TYPE:ServiceMODEL:PassatYEAR:2018

  • Steven D.12-03-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I have no issue with the service/sales departments at Crown. I have bought many vehicles from them and have been very pleased with the service I have rec'd.

  • Joseph M.11-27-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    The dealership is one of the easiest, “no pressure” places that we’ve ever dealt with. Process was smooth and simple because they have the overall customer experience in mind. We are very pleased with the way we were treated and will refer Crown to anyone we know that is looking to lease or purchase a vehicle.

  • Linda M.11-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024

  • Steven B.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Ned B.11-13-2024

    TYPE:ServiceMODEL:TaosYEAR:2023

    Fast and courteous service

  • Ryan M.10-31-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Phil Ophoff was absolutely incredible. He guided us through the car buying experience with expertise and care.

  • Marissa D.10-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Walt was really friendly and knowledgeable, and explained why the warranty company denied our claim but still worked with us to figure out a solution.

  • Matthew W.10-24-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    Took too long to get a loaner for a come y.