Average Score (106 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

106 Ratings

4.8 Average

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  • Jerrell M.01-31-2025

    TYPE:ServiceMODEL:BeetleYEAR:2018

    Very experienced personal and very polite

  • Deborah D.01-26-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Ashley N.01-17-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Went above and beyond what was expected! Great customer service!

  • David W.01-15-2025

    TYPE:ServiceMODEL:ArteonYEAR:2023

    Walter from your service department was very professional and was on top of things. He made my visit very enjoyable. Also, your lounge is great for getting some work done.

  • Ross V.01-12-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    Walter was very kind and courteous. The work was fast and professional .

  • Barbara O.01-06-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

  • Daniel H.01-06-2025

    TYPE:SalesMODEL:TaosYEAR:2024

    Timely arrangement to drive several vehicles for comparison, comparison of pricing options, friendly staff

  • Dwight B.01-01-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

  • Stacy N.12-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Walter was great m. When I called he explained the fix to the issues I was having. He made me feel confident in the fix and was friendly. He dealt with me being hesitant initially in a very friendly manner. I felt like he cared!

  • Mark C.12-19-2024

    TYPE:SalesMODEL:ID. BuzzYEAR:2025

    The dealership and it's staff are excellent examaple of what a car buying experience should be