Average Score (106 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

106 Ratings

4.8 Average

Models
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  • Amy B.04-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Customer service was great

  • Michel W.04-09-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Professional, efficient and helpful staff.

  • Pamela D.04-06-2025

    TYPE:ServiceMODEL:TiguanYEAR:2018

    Greeted right away, timely, good explanation of additional services our vehicle needed. Asked him to put it in order of importance and he did.

  • Dustin K.04-05-2025

    TYPE:SalesMODEL:TaosYEAR:2025

  • Gary S.04-01-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020

    The timeliness in scheduling our vehicle for a diagnosis was very much appreciated. Thank you! Your staff was very courteous, knowledgeable and helpful.

  • Nick B.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Excellent communication and quick service. The team identified a recall item I was unaware of and worked that repair into the same appointement so I didn't have to schedule another visit.

  • Jeffrey R.03-31-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Derek was great and thorough with his communication. Everything got done on time

  • Deborah D.03-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I am always greeted by my Service Advisor, He keeps me updated, the waiting room is clean, my Atlas is always done when promised

  • James D.03-31-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Thomas S.03-27-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Derek was very professional and the car was in and out really fast. Just how we wanted it done at a fair price.