TYPE:ServiceMODEL:AtlasYEAR:2024
Our first visit was pleasurable. Tracey was very helpful throughout our scheduled service .
Average Score (99 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:JettaYEAR:2019
In general, the service experience was very good. The Service Tech was a 5 Star (couldn't have been better). The wait time was about what I expected but about 30 minutes longer than I was told at the outset. The waiting accommodations are superb. The car was clean when returned.
TYPE:ServiceMODEL:AtlasYEAR:2019
Customer service is awesome Thanks Crown Motors.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Derek was helpful throughout the update of my wife's vehicle. As for that, we feel like they did a great job addressing the mechanical issues.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021
They always have appointments available and get my car in right away for service. Everything is completed in a timely and professional manner.
TYPE:ServiceMODEL:ArteonYEAR:2023
The service was again excellent and fast. Derek was my representative and was very professional and informative. I waited for my service to be completed in the waiting area which was very comfortable as well as functional for computers, etc. I could not have asked for more.
TYPE:ServiceMODEL:AtlasYEAR:2022
Customer service was great
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024
Professional, efficient and helpful staff.
TYPE:ServiceMODEL:TiguanYEAR:2018
Greeted right away, timely, good explanation of additional services our vehicle needed. Asked him to put it in order of importance and he did.