Average Score (99 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

99 Ratings

4.8 Average

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  • William K.07-31-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

    I feel the service writer did everything she could to get all my issues completed.

  • Paul L.07-30-2025

    TYPE:ServiceMODEL:Golf RYEAR:2024

    My service advisor was very professional, personable and helpful. The service (plugging/patching a tire with a nail in it) was completed on time and correctly. My advisor proactively contacted my third-party warranty company to ensure they would pay for this service, which I *really* appreciated.

  • Ward D.07-23-2025

    TYPE:ServiceMODEL:ID. BuzzYEAR:2025

    the service was ready for me atnthe previously scheduled time and was done very promptly

  • Diane F.07-21-2025

    TYPE:ServiceMODEL:PassatYEAR:2019

    They were able to service my vehicle the same day.

  • Michel W.07-21-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Everything was great. The staff are all friendly, helpful and professional. The facility is very nice and comfortable.

  • Kim P.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I was greeted immediately, we went over the service plan and estimate that needed done. Was kept up to date and informed of additional items that needed attention.

  • Dan K.07-17-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Tracey greeted promptly. The write up was quick and easy. Service was performed quickly and accurately. I couldn't be happier! Tracey is a pleasure to work with.

  • Regan M.07-15-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • David N.07-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Joseph H.07-06-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Our Saleman Mitch Pratt was wonderful