TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Overall a good experience. Walter was very thorough and kind. However, I had my oil changed and the tech did not reset the oil change setting.
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Overall a good experience. Walter was very thorough and kind. However, I had my oil changed and the tech did not reset the oil change setting.
TYPE:ServiceMODEL:AtlasYEAR:2019
My car was low on oil the morning after my oil change. There was a large oil stain on the driveway under my vehicle.
TYPE:ServiceMODEL:TiguanYEAR:2023
TYPE:ServiceMODEL:BeetleYEAR:2019
My service was efficiently preformed ahead of schedule. All communication was clear and courteous.
TYPE:ServiceMODEL:AtlasYEAR:2019
Walter was very helpful as I’ve been to and from the dealership multiple times with no solution to my vehicle but he made sure the issue was taken care of once and for all. He was very helpful, listened to my concerns, proactive and caring. Thankful for the level of service I received and to have my car back clean and in working order!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
On time and courteous.
TYPE:ServiceMODEL:AtlasYEAR:2021
The dealer told me I didn’t need the work I thought I did.
TYPE:ServiceMODEL:AtlasYEAR:2019
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2023